Regional Shop and Agency Manager

Regional Shop and Agency Manager

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Job Description

As a Regional Shop and Agency Manager you will be responsible for management of sales locations within a territory. Channels: Shops, Agency, TVM (incl. Handhelds).  Travel requirements is 40 - 50% travel

Key Responsibilities:

  • Ensure customer experience standards established by the company are met at locations within territory
  • Evaluate and report on cost to sell metrics and identify and execute growth strategies across responsible locations
  • Coordinate services provided at Shops by vendors and contractors
  • Ensure policies and contract obligations are followed, including
    • Collection of funds due
    • Contracts and amendments current
    • Required Shop Training’s completed
    • Agency training is up to date
    • Site visits and Shop safety walkthroughs (Audits)
    • Escalate facilities maintenance and safety concerns from Audits
  • Establish new locations (sourcing) for sales related stops and work closely with Government Affairs/Infrastructure on subsidy and bus stop needs
  • Establish new Agents for locations that that require offline sales
  • Direct Management of Shop Management

Required qualifications, capabilities, and skills:

  • At least 3 years of supervisory/management experience with a proven ability to lead.
  • Strong written and verbal communication skills
  • Strong interpersonal skills: the ability to effectively interact with various styles and levels of management.
  • Ability to solve problems and act in a decisive way to achieve results.
  • Must be able to meet deadlines and multi-task.
  • Experience with FMCSA, CVSA Regulations and Rules Preferred
  • A working knowledge of Microsoft Office Suite is required.

 
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Location
689942 - Dallas ODC
350 N. St. Paul Street, Dallas, TX, USA, 75201
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  • Reference Number:
    33882
  • Internal Region:
    Southern
  • Location:
    689942 - Dallas ODC
  • Category:
    Management

Greyhound Lines, Inc is an Equal Employment Opportunity employer.

 
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