Regional Shop and Agency Manager
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Job Description
As a Regional Shop and Agency Manager you will be responsible for management of sales locations within a territory. Channels: Shops, Agency, TVM (incl. Handhelds). Travel requirements is 40 - 50% travel
Key Responsibilities:
- Ensure customer experience standards established by the company are met at locations within territory
- Evaluate and report on cost to sell metrics and identify and execute growth strategies across responsible locations
- Coordinate services provided at Shops by vendors and contractors
- Ensure policies and contract obligations are followed, including
- Collection of funds due
- Contracts and amendments current
- Required Shop Training’s completed
- Agency training is up to date
- Site visits and Shop safety walkthroughs (Audits)
- Escalate facilities maintenance and safety concerns from Audits
- Establish new locations (sourcing) for sales related stops and work closely with Government Affairs/Infrastructure on subsidy and bus stop needs
- Establish new Agents for locations that that require offline sales
- Direct Management of Shop Management
Required qualifications, capabilities, and skills:
- At least 3 years of supervisory/management experience with a proven ability to lead.
- Strong written and verbal communication skills
- Strong interpersonal skills: the ability to effectively interact with various styles and levels of management.
- Ability to solve problems and act in a decisive way to achieve results.
- Must be able to meet deadlines and multi-task.
- Experience with FMCSA, CVSA Regulations and Rules Preferred
- A working knowledge of Microsoft Office Suite is required.
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Location
689942 - Dallas ODC
350 N. St. Paul Street, Dallas, TX, USA, 75201
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- Reference Number:33882
- Internal Region:Southern
- Location:689942 - Dallas ODC
- Category:Management
Greyhound Lines, Inc is an Equal Employment Opportunity employer.