General Manager - Courier Services

General Manager - Courier Services

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For over 41 years, Larson Express, a wholly owned subsidiary of Greyhound, has been serving the greater Chicago / Joliet, Northwest Indiana and Southeast Wisconsin areas providing reliable & cost-effective delivery services. From documents & packages to medical specimens, we have the experience to deliver it on time and on budget.

We are seeking a Manager - Sales and Operations who is directly involved in the day-to-day operation to include overseeing personnel in a manner that promotes company values and ensures the success of the company’s short and long-term objectives. The position is one that requires you to be able to adapt to the variables and contingencies that occur in managing a 24 x 7 - 365 day a year operation. Great organization skills, and the ability to create processes that improve the overall performance of the operation are a must.  The ideal candidate will have experience in the Transportation and Distribution field including working with independent contractors and the urgency of meeting our customers' needs.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

  • Oversee day-to-day operations
  • Ensure employees work productively
  • Recruitment and training of employees and independent contract drivers
  • Ensures all contractors are operating under applicable company, federal and state rules, regulations and operating procedures
  • Set goals to ensure revenue growth
  • Control budget and optimize expenses
  • Sets proper example of conduct and attitude for employees under his/her supervision, towards customers and the general public
  • Process miscellaneous projects and tasks as assigned

REQUIREMENTS:

  • High school diploma/GED; Bachelor's degree preferred
  • Minimum 10 years’ experience in the shipping/distribution industry
  • Minimum of 5 years in a supervisory/managerial role
  • Experience working with Independent Contractors (drivers); transportation routes
  • Previous sales experience a plus
  • Strong communication skills, both verbal and written
  • Strong customer engagement / customer service skills
  • Able to work independently and take initiative
  • Excellent organizational skills with the ability to multi-task
  • Pro-active approach to problem-solving with the ability to analyze and assess the needs of the customers, employees and independent contractors

Benefits:

  • Health insurance
  • Paid time off
  • Bonus Program

 


 
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Location
560252 - Chicago
630 W Harrison St, Chicago, Illinois, USA, 60607
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  • Reference Number:
    32410
  • Internal Region:
    Midwest
  • Location:
    560252 - Chicago
  • Category:
    Management
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