General Manager - Courier Services

General Manager - Courier Services


For over 41 years, Larson Express, a wholly owned subsidiary of Greyhound, has been serving the greater Chicago / Joliet, Northwest Indiana and Southeast Wisconsin areas providing reliable & cost-effective delivery services. From documents & packages to medical specimens, we have the experience to deliver it on time and on budget.

We are seeking a Manager - Sales and Operations who is directly involved in the day-to-day operation to include overseeing personnel in a manner that promotes company values and ensures the success of the company’s short and long-term objectives. The position is one that requires you to be able to adapt to the variables and contingencies that occur in managing a 24 x 7 - 365 day a year operation. Great organization skills, and the ability to create processes that improve the overall performance of the operation are a must.  The ideal candidate will have experience in the Transportation and Distribution field including working with independent contractors and the urgency of meeting our customers' needs.


  • Oversee day-to-day operations
  • Ensure employees work productively
  • Recruitment and training of employees and independent contract drivers
  • Ensures all contractors are operating under applicable company, federal and state rules, regulations and operating procedures
  • Set goals to ensure revenue growth
  • Control budget and optimize expenses
  • Sets proper example of conduct and attitude for employees under his/her supervision, towards customers and the general public
  • Process miscellaneous projects and tasks as assigned


  • High school diploma/GED; Bachelor's degree preferred
  • Minimum 10 years’ experience in the shipping/distribution industry
  • Minimum of 5 years in a supervisory/managerial role
  • Experience working with Independent Contractors (drivers); transportation routes
  • Previous sales experience a plus
  • Strong communication skills, both verbal and written
  • Strong customer engagement / customer service skills
  • Able to work independently and take initiative
  • Excellent organizational skills with the ability to multi-task
  • Pro-active approach to problem-solving with the ability to analyze and assess the needs of the customers, employees and independent contractors


  • Health insurance
  • Paid time off
  • Bonus Program


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560252 - Chicago
630 W Harrison St, Chicago, Illinois, USA, 60607
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    560252 - Chicago
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